VETRESKA Flora Arbre à Chat (Deux Plateformes)
Compact, charmant et conçu pour ravir — l'arbre à chat VETRESKA Flora (Deux Plateformes) allie fonction ludique et perfection pastel dans un design peu encombrant. Que ce soit pour la première aventure de votre chaton ou les rituels quotidiens de votre chat adulte, cette petite merveille offre tout ce qu'il faut pour griffer, bondir et se prélasser avec style. Avec notre emblématique forme de fleur VETRESKA, un poteau enroulé de jute durable et une plateforme en polaire teddy toute douce, il comprend aussi un jouet fleur en peluche suspendu qui se balance à chaque coup de patte. Un premier perchoir idéal ou un joli complément pour les foyers multi-chats : une petite structure qui fait grande impression.
Shipping Info
WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?
When placing your order please note the following normal delivery times for most products:
2-7 days business for most products and a maximum of 10 business days for limited few products.
If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process.
Returns & Refund
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@altandlight-international.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@altandlight-international.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
We will always strive to provide the best customer service possible, do not hesitate to contact us at support@altandlight-international.com.